Terms of Use for Coaching Sessions, Mindfulness Practices & Online Programs by SatiHouse by Samantha Aeschbach v. 1.2 25/08/2018

Overview 

Welcome to www.satihouse.ch (“Website”), I hope you are enjoying it. Please read this Terms of Use  before purchasing, accessing, enrolling or using any of my Coaching Sessions, Mindfulness Practices, Online Programs, Blog, as well as the content of the Secret Library and in the Top Secret Library (collectively as “Services”). The term “You” refers to the user/client or viewer of www.satihouse.ch website. I mean You! Yeah, the one avidly reading these lines!

The Website and its content is owned by SatiHouse by Samantha Aeschbach (“Company”, “I”, “me”, we”, or “us” /with its offices at Lureiweg 3, 8008 Zurich, Switzerland).

These Terms shall not be so entertaining. But since you are here, why not humor me and read through them? It took me foooor eveeeeer, to write them. 

Terms of Use

These Terms of Use or Terms and Conditions or Agreement (“Terms of Use”) state how You may use my Services and their content. Please read these Terms of Use carefully. I reserve the right to change these Terms of Use from time to time. 

By using any of my Services You are agreeing to the Terms of Use as they appear and are legally bound by them, whether or not You have read them. If at any time You do not agree with these Terms of Use, please do not use my Programs, Products and Services. I mean, just exit this window and leave me…..it’s ok… I’m a grown woman… I’ll survive..

These Terms of Use require, that in the event of disagreement arising from or in connection with the present Services, both parties shall endeavor to reach an amicable settlement by means of informal talks before taking further legal action or bringing the matter to court. You fully understand and agree that by enrolling in, purchasing and/or using any of my Services that You are waiving certain legal rights and You are voluntarily agreeing to do so. 

Use and Consent

By purchasing or using any of my Services, You agree to abide by these Terms of Use as well as the Disclaimer and the Privacy Policy, and any other Terms and Conditions that may apply, and You are required to act in accordance with them. Accessing, purchasing or using my Services, in any manner constitutes use of the Services, and your agreement to be bound by these Terms of Use. 

Eligibility. All of my Services are intended solely for users who are eighteen (18) years of age or older. Any registration by, use of or access to any Service by anyone under age 18 is unauthorized, unlicensed and in violation of these Terms of Use. By accessing or using my Services, You represent and warrant that You are at least 18 years old. Do not use my Services if it would mean breaking the law.

Intellectual Property Rights

My Limited License to You. My Services are my property and/or my affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws.

The content in my Services is solely owned by or licensed to me, unless otherwise indicated. This content includes, but is not limited to, the design, layout, look, appearance, graphics of my Program Materials or any other material or aspects of materials provided by me to You. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms of Use.

If You purchase or access any of my Program Materials through my Services, You will be considered my Licensee. For the avoidance of doubt, all content obtained through me is my property, and You are granted a revocable, non-transferable license for personal, non-commercial use only, limited to You only. This means that You may not use the Services in a manner that constitutes an infringement of  rights or in a manner that has not been authorized by me.

You are being granted a limited license to use Services with permission and restrictions. This means that when You purchase a Service from the Website or otherwise, You are purchasing the limited right to use the Program Materials in the form that is provided by me to You with certain conditions as specified in these Terms of Use.

You are permitted to use  Services as follows:

You may download and/or print Program Materials for your own personal use in your personal or professional life. However, You are not permitted to share, sell, reprint or republish any other of my Program Materials, including handouts, for resale or mass reproduction purposes for your own business use.

Any trademarks, taglines, and logos displayed on Program Materials are trademarks belonging to me. All trademarks reproduced in this Website, which are not the property of, or licensed to me, are acknowledged on the Website. Any use including framing, meta tags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without my express written consent, or permission granted herein.

For those trademarks, taglines, and logos for which You are granted permission to use, the trademark indicia must be included at all times. Any marketing or promotional tools and/or Program, Product or Service titles or any other title or information of ours bearing the trademark symbols (™) or ® may not be used by You for any reason without my express written permission.

All rights not expressly granted in these Terms or any express written license, are reserved by me.

Information You Are Prohibited from Sharing with Others. As a Licensee, You understand and acknowledge that my Services have been created, developed or obtained by me through the investment of significant time, effort and expense, and that this information is a valuable, special and unique asset of mine which needs to be protected from improper and/or unauthorized use.

When You download, enroll in or purchase my Services, You agree that You are clearly and expressly prohibited from doing the following:

  • You will not copy, share or steal my Services, or any parts of them. No license to sell or distribute my Services is granted or implied. You are granted a single-user license. 
  • You will not in any way use, copy, adapt or represent any of my Services in any way as if they are yours or created by You.
  • You will not engage in improper and/or unauthorized use of my Services. Improper and unauthorized use includes but is not limited to modifying, copying, reproducing, republishing, uploading, posting, transmitting, translating, selling, creating derivative works, exploiting, or distributing in any manner or medium (including by email or other electronic means) any Program Materials or any other information accessed or purchased through my Services, or any other communications provided by me for your own personal use, business/commercial use or in any way that earns You money.You will not duplicate, share, trade, sell, or otherwise distribute my Services to any other person, for their personal use, business/commercial use or in any way that earns them money, whether it was known to You or not at the time that You shared the information that their intention was to use the Services for their own personal use or business/commercial use. This means You cannot share or sell or any part of my Services to someone else so they can copy and/or use them for their own personal use, business/commercial use or in any way that earns them money. You are the only one granted a limited license to use my Services.
  • You will not violate my intellectual property rights, including copyright and trademark rights. Downloading, printing, or otherwise using my Services for your own training purposes in no way gives You any copyright, trademark, intellectual property or ownership rights of my Services.
  • You will not reprint or republish any part of my Services for publication or compilation into your own products, programs, services or program materials for your own personal use or business/commercial use or in any way that earns You money.
  • You will not use my Services in a manner that constitutes an infringement of my rights or in a manner that has not been authorized by me through my prior written consent.
  • You may not engage in improper and/or unauthorized use of my Program Materials or any other information related to my Programs, Products, or Services. Unless otherwise explicitly authorized in these Terms of Use, improper and/or unauthorized use includes but is not limited to modifying, copying, reproducing, republishing, uploading, posting, transmitting, translating, selling, creating derivative works, exploiting, or distributing in any manner or medium (including by email or other electronic means) for commercial use, to any other person in a way that earns them money, any Program Materials or any other information accessed or purchased through my Services or any other communications provided by me to You promoting or relating to the Services.
  • You understand and agree that engaging in the prohibited use or the improper and/or unauthorized use of my Services as set forth in these Terms of Use is considered theft and stealing and I retain the right to prosecute theft to the full extent of the law.
  • You agree and understand that prohibited use, improper and/or unauthorized use may give rise to a civil claim for damages and/or be a criminal offense.

Limitations on Linking and Framing. You may establish a hypertext link to my Website or Content so long as the link does not state or imply any sponsorship, endorsement by, or ownership by in my Website or Content and does not state or imply that I have sponsored, endorsed or have ownership rights in your website. However, You may not frame or inline link my Content without my written permission.

Your License to Me. By posting or submitting any material on or through my Services, such as comments, posts, photos, images or videos or other contributions, You are representing that You are the owner of all such materials and You are at least 18 years old.

When You submit or post any comment, photo, image, video or any other submission for use on or through my Website, You are granting me, and anyone authorized by me, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such contributions, in whole or in part, in any manner or medium, now known or developed in the future, for any purpose, and granting me the right to make it part of my current or future Services. This right includes granting me use or exploitation of proprietary rights or intellectual property rights like copyright, trademark, service mark, trade secrets, patent rights or any other of your intellectual property rights under any relevant jurisdiction without any further permission from You or compensation by me to You.

You also grant me, and anyone authorized by me, the right to identify You as the author of any of your comments, posts, photos, images, videos or other contributions by name, email address, or screen name. You acknowledge that I have the right but not the obligation to use and display any contributions from You of any kind and that I may elect to cease the use and display of any such contributions on my Services at any time for any reason whatsoever.

Media Release. By participating in my Services, including my Facebook community, You consent to photographs, videos, and/or audio recordings that may be made that may contain You, your voice and/or your likeness. In my sole discretion, I reserve the right to use these photographs, videos, and or/audio recordings and/or any other materials submitted by You to me in connection with your participation in my Services in my current or future Services, and/or my marketing or promotional efforts, without compensation to You at any time, now or at any time in the future.

Request for Permission to Use Content

Any request for written permission to use my Services, in whole or in part, or any other intellectual property or property belonging to me (“Content”), should be made BEFORE You wish to use it by sending an email to info@satihouse.ch 

I very clearly state that You may not use my Services, in whole or in part, in any way that is contrary to these Terms of Use unless I have given You specific written permission to do so. If You are granted permission by me, You agree to use the specific Content that I allow and ONLY in the ways for which I have given You my written permission.

If You choose to use the content in ways that I do not specifically give You written permission, You agree now that You will be treated as if You had copied, duplicated and/or stolen such Content from me, and You consent to immediately stop using such Content and to take whatever actions as I may request and by the methods and in the time frame that I prescribe to protect my intellectual property and ownership rights in my Services. 

Security – See Privacy and Cookies Policy

Personal Responsibility and Assumption of Risk

As a Licensee, You agree that You are using your own judgment in using my Services and You agree that You are doing so at your own risk. My Services are for informational and educational purposes only. You agree and understand that You assume all risks and no results are guaranteed in any way related to my Services. My Services are merely to provide You with education and tools to help You make your own decisions for yourself. You are solely responsible for your actions, decisions and results based on the use, misuse or non-use of my Services.

I take every precaution to protect my Services. However, due to the nature of the Internet, I cannot completely ensure or warrant the security of the Services or the contributions or information transmitted to me on or through my Website or my Services. Submitting contributions or information on my through my Services is done entirely at your own risk. I make no assurances about my ability to prevent any such loss or damage to You or to any other person, company or entity arising out of use of my Services and You agree that You are assuming such risks.

Disclaimer – See Disclaimer Policy 

Indemnification, Limitation of Liability and Release of Claims

Indemnification. You agree at all times to defend, indemnify and hold harmless my Company, as well as any of my affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to my Services, or your breach of any obligation, warranty, representation or covenant set forth in these Terms of Use or in any other agreement with me.

Limitation of Liability. I will not be held responsible or liable in any way for the information, products or materials that You request or receive through or on my Services. The program is an educational/coaching service being provided. You assume any and all risks, foreseeable or non-foreseeable, arising from such transactions. I do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal, professional or business interruptions, misapplication of information, physical or mental disease, condition or issue, or otherwise, due to any act or default of anyone or any business, whether owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise, affiliated with me. I do not assume liability for any owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise who is engaged in rendering my Services, or in any way or in any location. In the event that You use my Services or any other information provided by me or affiliated with me, I assume no responsibility. In any event, my entire liability to You is equal to the value of the goods and or Services paid by You to me during the duration of our contract. You agree that the use of my Services is at your own risk. 

Release of Claims. In no event will I be liable to any party for any type of direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on my Services or on those affiliated with me in any way, and You hereby release me from any and all claims; including, without limitation, those related to lost profits, personal, professional or business interruptions, personal injuries, accidents, misapplication of information, or any other loss, physical or mental disease, condition or issue, or otherwise, even if I am expressly advised of the possibility of such damages or difficulties.

Disclaimer of Guarantee. You accept and agree that You are 100% responsible your progress and results from the Services. You accept and agree that you are the one vital element to the Services success and that I cannot control You. I make no representations or guarantees verbally or in writing regarding performance of this Terms of Use other than those specifically enumerated herein. I and my affiliates disclaim the implied warranties of titles, merchantability, and fitness for a particular purpose. I make no guarantee or warranty that the Services will meet your requirements or that all clients will achieve the same results. Results vary individually. 

Course Rules. To the extent that you interacts with me and/or other clients, You agree to at all times behave professionally, courteously, and respectfully with me and clients. You agree to abide by any Services Rules/Regulations presented by me. The failure to abide by course rules shall be cause for termination of this Agreement. In the event of such termination, You shall not be entitled to recoup any amounts paid and shall remain responsible for all outstanding amounts.

Use of Course Materials. You consents to recordings being made of courses and the Services. I reserve the right to use, at my sole discretion, course materials, videos and audio recordings of courses, and materials submitted by You in the context of the Services for future lecture, teaching, and marketing materials, and further other goods/Services provided by me, without compensation to You. You consents to your name, voice, and likeness being used by me for future lecture, teaching, and marketing materials, and further other goods/Services provided by me, without compensation to you. Regardless of the above, I will make You aware of such possibility and You might decide to opt-out, without any penalty. 

Termination. In the event that You find yourself in arrears of payment or otherwise in default of this Agreement, all payments shall be immediately due and payable. I shall be allowed to immediately collect all sums from You and terminate providing further Services. In the event that You are in arrears of payments, You shall be barred from using any of my Services.

Confidentiality. The term “Confidential Information” shall mean information which is not generally known to the public relating to the You business or personal affairs. I agrees not to disclose, reveal or make use of any Confidential Information learned of through its transactions with You, during our discussions, our coaching sessions, or otherwise, without your written consent. I shall keep you Confidential Information in strictest confidence and shall use its best efforts to safeguard your Confidential Information and to protect it against disclosure, misuse, espionage, loss and theft.

Dispute Resolution

It is hoped that should I ever have any differences, I could be able to work them out amicably through email correspondence or other communication. However, should I be unable to seek resolution within a reasonable time, You agree now that the only method of legal dispute resolution that will be used is binding arbitration. Any dispute, controversy or claim arising out of, or in relation to, this agreement, including the validity, invalidity, breach, or termination thereof, shall be resolved by arbitration in accordance with the Swiss Rules of International Arbitration of the Swiss Chambers’ Arbitration (“Rules”) Institution in force on the date when the notice of Arbitration is submitted in accordance with these Rules.

The number of arbitrator shall be one:The seat of the arbitration shall be in in Zurich, Switzerland.

The arbitration shall be binding upon the parties and their successors in interest. Damages are limited to the amount paid for the Coaching, Course or Program as applicable.

Prior to seeking arbitration, You must send an email to me at info@satihouse.ch and include all of your reasons for dissatisfaction with your Program. You understand and agree now that the only remedy that can be awarded to You through arbitration is full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to You. I both agree now that the decision of the arbitrator is final and binding, and may be entered as a judgment into any court having the appropriate jurisdiction.

By purchasing my Services You are agreeing to a modification of the statute of limitations such that any arbitration must begin within one (1) year of the date of your email to me referenced above or You waive the right to seek dispute resolution by arbitration or to take any other legal action.

Choice of Law/Venue. By purchasing my Services You also agree that this Terms of Use shall be governed by and construed in accordance with the laws of Switzerland without giving effect to any principles or conflicts of law. 

“Any dispute, controversy or claim arising out of, or in relation to, this agreement, including the validity, invalidity, breach, or termination thereof, shall be resolved by arbitration in accordance with the Swiss Rules of International Arbitration of the Swiss Chambers’ Arbitration (“Rules”) Institution in force on the date when the notice of Arbitration is submitted in accordance with these Rules.

The number of arbitrator shall be one: The seat of the arbitration shall be in in Zurich, Switzerland”

In the event of a dispute between us, You agree to not engage in any conduct or communications, public or private, including on social media, designed to disparage me, my Company, or any of my Services. Where requested by law or arbitration, of course, You are not prohibited from sharing your thoughts and opinions as a part of the legal process.

If any terms of these Terms of Use are construed to be invalid or unenforceable for any reason, it shall not affect the validity or enforceability of any other term, which shall be given full force and effect.

The ownership, non-circumvention, non-disparagement, proprietary rights, and confidentiality provisions, and any provisions relating to payment of sums owed set forth in this Agreement, and any other provisions that by their sense and context the parties intend to have survive, shall survive the termination of this Terms of Use for any reason. 

Your Conduct

You are agreeing that You will not use my Services in any way that causes or is likely to cause the Services or access to them either to be interrupted, damaged or impaired in any way. You understand that You are solely responsible for all electronic communications and content sent from your computer to this Website and its Content and to me.

You must use the Services for lawful purposes only. You agree that You will not use my Services in any of the following ways:

  • For fraudulent purposes or in connection with a criminal offense or otherwise carry out any unlawful activity.
  • To send, use or re-use any material that is illegal, offensive, abusive, indecent, harmful, defamatory, obscene or menacing, threatening, objectionable, invasive of privacy, in breach of confidence, infringing of any intellectual property rights, or that may otherwise may injure others.
  • To send, negatively impact, or infect my Services with software viruses or any other harmful or similar computer code designed to adversely affect the operation of any computer software or hardware, commercial solicitation, chain letters, mass mailings or any spam, whether intended or not.
  • To cause annoyance, inconvenience or needless anxiety.
  • To impersonate any third party or otherwise mislead as to the origin of your contributions.
  • To reproduce, duplicate, copy or resell any part of my Services in a way that is not in compliance with these Terms of Use or any other agreement with me.

Purchases and Online Commerce

If paying by debit card, credit card, or PayPal You give me permission to automatically charge your credit or debit card as payment for your Program, Product or Service without any additional authorization, for which You will receive an electronic receipt.

In the event that payment is not received by the date due, You will have a fourteen (14) day grace period to make the payment otherwise the Program, Product or Services will not continue and I reserve the right to cease your access immediately and permanently.

If You fail to make payment in a timely manner in accordance with these Terms of Use or voluntarily decide to withdraw from my Services at any time or for any reason whatsoever, You still will remain fully responsible for the full cost of the Services.

All information obtained during your purchase or transaction for my Services and all of the information that You give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both me and my payment processing company.

You agree to only purchase goods or Services for yourself or for another person for whom You are legally permitted to do so or for whom You have obtained the express consent to provide their name, address, method of payment, credit card number, and billing information.

You agree to be financially responsible for all purchases made by You or someone acting on your behalf. You agree to use my Services, for legitimate, non-commercial purposes only and not for speculative, false, fraudulent, or illegal purposes.

Since I have a clear and explicit Refund Policy in these Terms of Use that You have agreed to prior to completing the purchase of any of my Services, I do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company. In the event that a chargeback is placed on a purchase or I receive a chargeback threat during or after your purchase, I reserve the right to report the incident to all credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. 

Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.

If You make a purchase from one of my affiliates, or any other individual or company through a link provided on or through my Services (“Merchant”), all information obtained during your purchase or transaction and all of the information that You give as part of the transaction, such as your credit card number and contact information, may be collected by the merchant and their payment processing company as well. Your participation, correspondence or business dealings with any affiliate, individual or company on or through my Services, and all purchase terms, conditions, representations or warranties associated with payment, refunds, and/or delivery related to your purchase, are solely between You and the Merchant. You agree that I shall not be responsible or liable for any loss, damage, refunds, or other matters of any sort that incurred as the result of such dealings with a Merchant.

Payment processing companies and Merchants may have privacy and data collection practices that are different from ours. I have no responsibility or liability for these independent policies of the payment processing companies and Merchants. In addition, when You make certain purchases through my Services, You may be subject to the additional terms and conditions of a payment processing company, Merchant or me that specifically apply to your purchase. For more information regarding a Merchant and its terms and conditions that may apply, visit that merchant’s Website and click on its information links or contact the Merchant directly.

You release me, my affiliates, my payment processing company, and Merchants from any damages that You incur, and agree not to assert any claims against me or them, arising from your purchase through or use of my Website or its Content.

Compensation (Fees)

Upon execution of this Agreement, You shall be responsible for the full extent of the fee, according to the payment schedule set forth on Company’s Website, invoices, sales or offer pages, or via email, or payment schedule and the payment plan selected by You or otherwise noted in this agreement.

Refund – Guarantee 

I know that both my coaching and my mindfulness courses work, as I care for sharing only super high-value material with my clients and I want You to feel 100% comfortable in hiring me as your coach/trainer. I want You to feel safe in knowing that You can try my coaching programs and workshops out, and make sure this is exactly what You need to create a transformation and discover your next level of awareness.

In the unlikely event that You don’t feel that the chosen program\package is for You, simply let me know at the end of your first session, and I’ll refund your entire investment.

Individual session also benefit from this satisfaction guarantee. I know that You’ll be happy with the results. Should You, however, for any reason not be satisfied with the paid single session, I will refund the fee.

This guarantee does not apply to mindfulness sessions and coaching packages bought at a discounted price: that is any package where one single session is also available. The single session does, as set forth above, benefit from the satisfaction guarantee. Here the individual guarantees:

Mindfulness 

Open Groups. Only your first single session benefits from the satisfaction guarantee, therefore all subsequent single sessions will not benefit from the satisfaction guarantee. The satisfaction guarantee, does not apply to the discounted package of 10 sessions. However, should You no longer want to dedicate this time for yourself in the classes, You may transfer the remaining sessions of your package to another person.

Private Sessions. Only your first single session benefits from the satisfaction guarantee, therefore all subsequent single sessions will not benefit from the satisfaction guarantee. The satisfaction guarantee, does not apply to the discounted package of 10 sessions. However, should You no longer want to dedicate this time for yourself in the classes, You may transfer the remaining sessions of your package to another person. 

Private Groups. Each person in the group can individually use the satisfaction guarantee. The total paid amount will be divided by the number of participants and the corresponding amount reimbursed. Only the first session benefits from the satisfaction guarantee, therefore all subsequent single or group sessions (private group or open groups) will not benefit from the satisfaction guarantee. 

Exclusive Workshops. In the rare possibility that You should not like the workshop, simply let me know at the end of your first session, and I’ll refund your entire investment. By stepping up now and investing in this workshop, You understand that to continue after your first session You are committing to follow through to the end of the program.   

If the agreed number of sessions/package needs to be cancelled by unforeseen and not accountable circumstances (medical, family or personal), all used sessions will be discounted form the package price at full price (not the discounted price of the package) and the rest reimbursed. Of course You may transfer the remaining sessions to another person. 

Coaching Packages

Delta – Discovery. Only your first single session benefits from the satisfaction guarantee, therefore all subsequent single sessions will not benefit from the satisfaction guarantee. The satisfaction guarantee, does not apply to the discounted packages of two (2) or more sessions. However, should You no longer want to use your coaching sessions, You may transfer the remaining sessions of your package to another person.

Theta – Relaxation. Only your first single session benefits from the satisfaction guarantee, therefore all subsequent single sessions will not benefit from the satisfaction guarantee. The satisfaction guarantee, does not apply to the discounted packages of two (2) or more sessions. However, should You no longer want to experience relaxation at its finest, You may transfer the remaining sessions of your package to another person.

Alpha – Reset. This very intense package, where You will experience freedom from your caging emotional states and rediscover your ultimate resources, also includes my satisfaction guarantee. Given that this is an intense half a day session, where I work on the five strongest perceived negative emotions, simply let me know by the end of the first process (first emotions) that You do not wish to continue in uncovering the possible root causes of your emotional state, and I will refund your full session. 

Beta – Beliefs. In the rare possibility that You should not love uncovering your Limiting Beliefs and free yourself from your habitual past, simply let me know at the end of your first session, and I’ll refund your entire investment. By stepping up now and investing in your personal growth, You understand that to continue after your first session You are committing to follow through to the end of this challenging but rewarding coaching package.  

Gamma – Awareness. In the unlikelihood that You should not love discovering who You genuinely are by working on a deep and personal level of understanding, simply let me know at the end of your first session, and I’ll refund your entire investment. By stepping up now and investing in your personal growth and transformation, You understand that to continue after your first session You are committing to follow through to the end of this highly demanding but extremely rewarding coaching package.

If the agreed number of sessions/package needs to be cancelled by unforeseen and not accountable circumstances (medical, family or personal), all used sessions will be discounted form the package price at full price (not the discounted price of the package) and the rest reimbursed. Of course You may transfer the remaining sessions to another person, should this be advisable and feasible. 

By using and/or purchasing any of the Mindfulness and Coaching sessions as state above, You understand and agree to this refund policy.

Communication Guidelines

Appointment Cancelation. Rescheduling or cancelling of appointments need to be made with at least 24 hours prior the scheduled appointment\class or as soon as You know You are unable to attend the booked Mindfulness practice or your coaching session. Remember, that You are taking the spot of another person, who might have benefited from the coaching session\Mindfulness practice. No-shows and last minute cancellations/rescheduling will be billed at full price. 

For unforeseen and not accountable circumstances (medical, family or personal) You might also reschedule less than 24 hours before your appointment. If You don’t observe these guidelines, You might not be eligible for other coaching sessions\ Mindfulness practice in the future.

If You have a question or concern about your Services, You may send an email to info@satihouse.ch and I will do my best to reply to your question or concern promptly. I sincerely hope to resolve any issue amicably, as I presume You do too, and will do everything I can to always deliver the high quality information, products and services that I am known for. 

Duration of Program. By using and/or purchasing any of my Services, You agree to use the coaching sessions within a period of 12 months from the date of the purchase if not otherwise agreed. In the event serious circumstances occur, preventing You to complete the program within the agreed timeline, extensions are in my complete discretion and additional fees may be applicable.

Entire Agreement. This Terms of Use constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior and contemporaneous agreements, negotiations and understandings, oral or written. This Terms of Use may be modified only by an instrument in writing duly executed by both parties.

Other Terms. Upon execution by clicking “I Agree”, emailing your statement of agreement, entering your credit card information, or by signing this Term of Use on this page or reverse, or otherwise enrolling, electronically, verbally, or otherwise, the Parties agree that any individual, associate, and/or assign shall be bound by the terms of THIS Term of Use. A facsimile, electronic, or e-mailed executed copy or acceptance of this Term of Use, with a written or electronic signature or statement, shall constitute a legal and binding instrument with the same effect as an originally signed copy.

If You have any questions about any term of these Terms of Use, please contact me at info@satihouse.ch  

Thank You for choosing to visit SatiHouse by Samantha Aeschbach. May You always live in the Golden Moment of Now.